Social Listening
Turn what people say online into decisions your teams act on, not dashboards nobody opens.
Common use cases
How we help
Platforms
Any platform, including Sprinklr Insights, Talkwalker, Brandwatch and Hootsuite
Most listening programmes collect plenty of mentions but change very little. The usual causes are noisy queries, unclear owners and dashboards built around volume rather than decisions.
Eofania designs listening around the decisions it should inform, builds it in your tool, and keeps it accurate as your brand, products and campaigns change.
Prefer to talk it through?
An expert call gives you an hour of senior advice on one question, booked and paid online.
Book an expert call · $375Need something bigger or different? Implementations, full tenders and retainers are scoped with you.
Request a proposalFixed-price package
Pay by card and choose your kickoff time at checkout. Need a purchase order or different scope? Send an enquiry.
Package
A listening set-up your teams act on: queries, topics, alerts and a leadership view, built in your tool.
How buying works
Keep it accurate
Listening needs regular tuning to keep noise out and to add new products, campaigns and topics as they appear. Each month includes one 1-hour optimisation session with your team.
FAQ
Conversations change every month: new products, campaigns, competitors and slang. Without regular tuning, noise creeps back in and new topics go unseen. A monthly 1-hour optimisation session keeps queries accurate, and you can buy it as a pack for 3, 6, 9 or 12 months.
Yes. The Social Listening Framework is built directly in your listening platform, so your team keeps everything after handover.
Yes. Platform selection is covered under RFPs and Platform Selection, and can be combined with the framework.
A free 25-minute intro call to understand your situation and the right next step. Abdalla confirms every request personally.
Other service areas