Pricing
Calls and packages are bought online by card, with your first session booked at checkout. Prices are in US dollars. Custom work and tenders start with an enquiry.
Intro call: free, 25 minutes. Understand your situation and the right next step. Choose a time that suits you, and Abdalla confirms it personally.
Request an intro callCalls
Single question
One hour of senior advice on a specific question: a platform choice, a listening set-up, a contact centre problem or an AI rollout.
Better value
Three hours of senior advice, used as three 1-hour sessions within 60 days.
Packages
Each package has clear deliverables and a kickoff call you book at checkout.
Social Listening
A listening set-up your teams act on: queries, topics, alerts and a leadership view, built in your tool.
Social Media Management
Clear roles, approvals and response times for social across brands, markets and teams.
Customer Experience
An independent baseline of how you hear customers and act on what they say.
Contact Centre and CCaaS
A clear view of routing, IVR, channels and performance, with a prioritised roadmap.
AI Transformation
Where AI pays off across your customer operations, what it takes, and how to start safely.
AI Empowerment
Hands-on training in AI tools such as Claude, ChatGPT and Microsoft Copilot, for everyday roles.
AI Empowerment
A full day of hands-on AI training, from everyday prompting to team use cases and guardrails.
RFPs and Platform Selection
Everything you need to run a defensible platform selection: requirements, scoring and demo scripts.
Ongoing
After a listening set-up, continuous optimisation keeps noise down and adds new topics as they appear. One 1-hour session a month, paid upfront.
Tailored
Implementations led end to end, tenders run through to award, enablement programmes, ongoing advisory, and anything that doesn't fit a package.
Procurement
Any call or package can be bought by invoice instead of card. Send an enquiry with your supplier requirements.
Send an enquiryTerms
Paid sessions can be moved with 24 hours' notice. Full details are in the terms of sale.
Read the termsFAQ
Eofania works with organisations in the UK, Europe, the Middle East, Africa, Asia and the US, online or in person, in English and Arabic.
Book a free 25-minute intro call. Abdalla confirms the time personally, then you talk through your situation and agree the right next step.
Yes. Calls and packages can be bought online by card, and organisations that need a purchase order or invoice can send an enquiry instead.
Send an enquiry. Implementations, full tenders, retainers and anything custom are scoped with you and quoted on proposal.